1. Refund Policy

At ZMCorpx, we strive to provide you with the best possible shopping experience. If you are not completely satisfied with your purchase, we offer a transparent and hassle-free refund policy to ensure your satisfaction.

2. Returns

2.1 Return Eligibility

  • You may return a product within 30 days from the date of purchase.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
  • Perishable or consumable items, such as beverages, must be returned unopened and in their original condition.

2.2 How to Initiate a Return

  • To initiate a return, please contact our customer support team at [Customer Support Email Address] or [Customer Support Phone Number]. Provide your order number, a description of the item you wish to return, and the reason for the return.

2.3 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
  • We recommend using a trackable shipping method to ensure that your return is received by us.

3. Refunds

3.1 Refund Eligibility

  • Once we receive your returned item and inspect it, we will notify you about the status of your refund.
  • Refunds will be issued for the purchase price of the returned item, excluding any original shipping costs.
  • Refunds may be provided in the original form of payment or as store credit, depending on your preference and the circumstances of the return.

3.2 Refund Processing Time

  • Refunds will be processed within 15  business days after we receive your returned item and confirm its eligibility.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at support@zmcorpx.com or +1(773) 470-3810  We will arrange for a replacement or refund, and in most cases, we will cover the cost of return shipping.

5. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item for a different product, please initiate a return, and once we receive the returned item and process your refund, you can place a new order for the desired product.

6. Contact Us

If you have any questions, concerns, or requests related to refunds and returns, please contact our customer support team at:

  • support@zmcorpx.com 
  • +1(773) 470-3810 

7. Changes to This Policy

We reserve the right to update and modify this Refund and Returns Policy as necessary. Any changes will be reflected on this page with an updated effective date.

8. Consent

By making a purchase on our website, you acknowledge and agree to this Refund and Returns Policy.